Daniel T. Norris, Ph.D.
Assistant Professor
Department of Technology Support & Training Management
College of Hospitality, Sport and Retail Management

Education
Ph.D. University of Wisconsin, Milwaukee, WI
M.S. University of Wisconsin, Whitewater, WI
M.A.  Marquette University, Milwaukee, WI

Research Interests
Technology adoption
Information communication technology integration and valuation
Mobile technology applications

Biography
Daniel T. Norris is an assistant professor at the University of South Carolina where he teaches courses in network administration, hospitality technology, and business technology management.  His professional experience includes corporate information technology support and training spanning 15 years.   Dr. Norris received his Ph.D. in 2006 from the University of Wisconsin-Milwaukee in Adult Education where he focused on technology adoption.  He received his M. S. in Organizational Communications from the University of Wisconsin-Whitewater where he taught for six years.  At USC Dr. Norris researches how information communication technology is perceived, used, and valued at all levels of an enterprise.    He is also engaged in applied research in ubiquitous computing where he is developing a mobile technology system that will enhance the hospitality, restaurant and retail customer experience.  A major distinction of the enhanced hospitality system is the inclusion of the small local vendor sector that collectively makes up nearly 70 percent of gross tourism revenues in the United States. 

Publications
Norris, D. T., Denizci, B. & Brookshire, R. G. (2007). Modeling function-oriented drivers of hotel wireless infrastructure. Proceedings of the Hospitality Information Technology Association Conference, 155-170.

Yin, L. R., Crews, T. B., Brookshire, R. G. & Norris, D. T. (2005). Lifelong e-learning: A foundation for technology education and professional success. Issues in Information Systems, (6),  211-216.

Yin, L.R., Penn, B., and Norris. D. (2005). Information security survival kit: Lifelong end-user prevention training for small to medium-sized businesses.  Issues in Information Systems. 6(2), 310-316. International Association for Computer
Information Systems.

Norris, Daniel T., Conceicao, S.  (2004, March).  Narrowing the digital divide in low-income, urban communities.   In S. Imel, & J. M. Ross-Gordon (Jossey-Bass Series  Eds.),  New Directions for Adult and Continuing Education, Crossing Borders: Adult Education in an Urban Context, 101,  69-81.

Professional Affiliations
Association of Information Systems

Hospitality Finance and Technology Professional s, Faculty Advisor for HFTP student organization, University of South Carolina

Hospitality Information Technology Association, Board Member

Hotel Technology Next Generation Consortium

International Federation for IT and Travel & Tourism

Organizational Systems Research Association,  Vice President of Curriculum Development, Board Member

E-mail: dnorris@sc.edu
Office: Rm 120, Carolina Coliseum
Phone: (803)-777-1079
Fax: (803)-777-9564

Courses Taught:
TSTM 343 - Introduction to   Technology Support and   Training Management
TSTM 345 - Introduction to   Networking
TSTM 447 - Technical Support
HRTM 484 - Tourism   Information Technology Issues