Charles G. Partlow, Ph.D.

Education
Ph.D., Kansas State University, Manhattan, KS, 1987.
M.S., University of Southern Mississippi, Hattiesburg, MS, 1981.
B.S., Mississippi State University, Starkville, MS, 1979.

Research Interests
Strategy and Management Practices Within the Hospitality Industry
Human Resource Issues Related to Quality Management

Awards and Honors
Service Award for direction of student research, USC Honors College
Service Award, Educational Institute of the American Hotel and Lodging Association
Two Thumbs Up Award, Office of Student Disability Services, University of South Carolina
Certificate of Appreciation from the Dean of Student Life, University of South Carolina
Certificate of Appreciation from  Hospitality Information Technology Association
Presidential Lecturer Award, Kansas State University

Biography
Charles G. Partlow is Professor and Chair in the School of Hotel, Restaurant and Tourism Management at the University of South Carolina in Columbia. He earned his Ph.D. from Kansas State University, where he served as Director of the Hotel and Restaurant Management Program. His educational background includes an M.S. in Hotel and Restaurant Administration from the University of Southern Mississippi and a B.S. in Food Management and Dietetics from Mississippi State University. He is also a Certified Hospitality Educator with the American Hotel and Lodging Association.

Dr. Partlow has over 25 years of experience in hospitality management, consulting, and education.  He is an active researcher and writer with over 70 article publications, and has recently completed a nine year term as Executive Co-Editor of the Journal of Hospitality & Tourism Education. His teaching and research expertise lies in the areas of total quality management, strategic management, and leadership. He also spent 10 years as consultant to Burgundy Group, Inc., a firm specializing in management education technologies for the hotel industry and hospitality education. Dr. Partlow is a member of the National Restaurant Association, the American Hotel and Lodging Association and the International Council on Hotel, Restaurant and Institutional Education and serves on numerous committees and special interest groups.

Selected Publications
Bender, B., Partlow, C., & Roth, M. “An Analysis of Corporate Strategy and Management Practice in Multinational Hotel Firms.” Proceedings of the 2006 International Council on Hotel, Restaurant and Insitutional Education  Conference , Washington, DC, pp. 741-743.

Partlow, C.G. & Gustafson, C.M. (2005).  A comparison of strategic planning practices and environmental factors impacting country clubs and city clubs. Journal of Hospitality Management Practice, 7(1), 181-195..

Gustafson, C.M. & Partlow, C.G. (2003).  Environmental forecasting in American city clubs:  An exploratory study using four case studies, International Journal of Hospitality and Tourism Administration, 4(3), 1-22.

Gustafson, C.M. & Partlow, C.G. (2002).  Environmental forecasting and strategic planning practices in private country clubs:  An exploratory study, International Journal of Hospitality and Tourism Administration, 3(4), 61-76.

Partlow, C.G.  (2002).  The Malcolm Baldrige National Quality Award and The Ritz-Carlton, in Managing for quality in the hospitality industry (2nd Ed.), Educational Institute of the American Hotel and Lodging Association:  East  Lansing, MI.

Kretz, D.R. & Partlow, C.G. (2001).  Student perceptions of the on-site foodservice industry as a career choice, Journal of Hospitality & Tourism
Education, 13(1), 30-33.

Ayres, K.M. & Partlow, C.G. (1999).  Application of telemarketing in university
foodservices.  Journal of Restaurant & Foodservice Marketing, 3(2), 37-47.

Morse, S.C. & Partlow, C.G. (1999).  Assessing the demand for hospitality
graduates in your state:  Implications for enhancing program resources. 
Journal of Hospitality & Tourism Education, 11(4), 35--39.

Partlow, C.G. (1996).  Human resource practices of TQM hotels.  Cornell
Hotel and Restaurant Administration Quarterly, 37(5), 67-77.

Partlow, C.G. & Wencel, F.E. (1994).  Application of total quality management in contract foodservice.  Journal of College and University Foodservice, 2(2), 3-14.

Partlow, C.G. & Strick, S.K. (1993). Intergenerational contact in the hospitality workplace.  Hospitality and Tourism Research Journal, 4(1), 75-87.

Partlow, C.G. (1993).  How Ritz-Carlton applies "TQM."  Cornell Hotel and
Restaurant Administration Quarterly, 34(4), 16-24.

Partlow, C.G. & Gregoire, M.B. (1993).  Graduates' assessment of quality in graduate hospitality education.  Hospitality & Tourism Educator, 5(3), 53-56.

Partlow C.G. & Gregoire, M.B. (1993).  Activities of hospitality management program administrators.  Hospitality Research Journal, 16(3), 17-26.

Nettles, M.F., Gregoire, M.B., & Partlow, C.G. (1993).  Relevance of competencies to graduate education and experience in foodservice management.  Journal of the American Dietetic Association, 93, 877-880.

Barrows, C.B., Partlow, C.G., & Montgomery, R.J. (1993).  Students' perception of careers in club management.  Hospitality & Tourism Educator,
5(4), 17-20.

Partlow, C.G. (1990).  Graduate education in hospitality management: Implications for curriculum development.  Hospitality Research Journal, 14(1),
23-33.

Nettles, M.F. & Partlow, C.G. (1990).  Comparison of job characteristics and motivating potential of jobs in school food service operations.  School Food Service Research Review, 14(2), 108-113.

Partlow, C.G., Spears, M.C., & Oaklief, C.R. (1989).  Non-economic and economic benefits of continuing education for dietitians.  Journal of the American Dietetic Association, 89(9), 1321-1324.

Partlow, C.G., Hearne, S.A., & MacLaurin, D.J. (1988).  A "critical" look at student self-evaluation.  Hospitality Education and Research Journal, 12(2), 47-54.

Professional Affiliations
National Restaurant Association
American Hotel and Lodging Association
International Council on Hotel, Restaurant and Institutional Education