Courses for the Technology Support and Training Management Undergraduate Program

143 -- Advanced Business Document Preparation. (3) Emphasis on production and versatility in preparing business documents. Not for TSTM majors. For business teacher certification.

164 -- Introduction to Office Automation. (3) Overview of automation systems including technology, human relations, improved productivity, and essential procedures within organizational and environmental contexts.

240 -- Business Law. (3) Formation of contracts and their operation as they apply to business; promissory notes and checks; agency and employment.

243 -- Word Processing Concepts and Technology. (3) (Prereq: keyboarding) Introduction to word processing concepts and applications.

264 -- Computer Applications in Business. (3) A survey of microcomputer systems including basic computer functions, applications, and operations.

301 -- Professional Internship Seminar. (1) (Prereq: professional division) Preparation for professional internship.

270 -- Records Control. (3) (Prereq: TSTM 264) Analysis and control of office records including creation, processing, maintenance, protection, and disposition.

311 -- Practicum in Business Education -- Internship A. (3) (Prereq: acceptance to the professional program in education and internship) A sequence of supervised practica in various educational settings. Seminars and group discussions are included.

338 -- Integrated Document Production. (3) Use of computers and other electronic equipment to produce documents in a problem-solving, decision-making environment.

342 -- Business Communications. (3) (Prereq: TSTM 264 or equivalent and ENGL 101 and 102) Theory and processes in written business communications; composing effective business letters and reports.

343 -- Introduction to Technology Support and Training Management. (3) (Prereq: TSTM 264) Development of hardware and software troubleshooting, computer security, and end-user training skills.

345 -- Introduction to Networking. (3) (Prereq: TSTM 343) Design, architecture, standards, implementation, and administration of a client-server networking environment.

346 -- Applications for Technical Support I. (3) (Prereq: TSTM 264) The interaction and analysis of electronic spreadsheets and databases.

347 -- Advanced Office Procedures. (3) (Prereq: TSTM 264 or approval of instructor) Supervisory and administrative skills of the office administrator.

348 -- Applications for Technical Support II. (3) (Prereq: TSTM 343) Application of office records and information management using current database software.

352 -- End-User Interface Design. (3) (Prereq: TSTM 343 and CSCE 204) Development of graphical user interfaces.

362 -- Web-Based Support Systems. (3) (Prereq: TSTM 343) The development of Web-based information systems for support and training. Communication technologies for the global dissemination of information, including static information and multimedia content.

370 -- Records Management. (3) (Prereq: TSTM 264 and 346) Electronic management of records and information.

399 -- Independent Study. (1-6) (Prereq: consent of department) Contract approved by instructor, advisor, and department head for undergraduate students.

443 -- Business Education Technology Applications, Principles, and Management. (3) Technology Applications as a component of information processing systems.

444 -- Corporate Training and Development. (3) Corporate training of employees: needs assessment, instructional design, implementation, evaluation, and management.

445 -- Advanced Networking. (3) (Prereq: TSTM 345) Advanced administration of client/server networks with major emphasis on network operating system software.

447 -- Technical Support. (3) (Prereq: professional division) Overview of current practices and trends in end-user technology and information system management.

448 -- Professional Internship. (6) (Prereq: professional division and TSTM 301) Internship coordinated by a faculty member and supervised by an approved business supervisor. Contract approved by instructor, advisor, and department head is required for undergraduate students.

472 -- Directed Teaching in High School (Business Education). {=EDSE 472} (12) (Prereq: successful completion of internship A)

508 -- Teaching Middle and High School (Business Education). {=EDSE 508} (3) A study of methods, techniques, and materials of instruction in middle and high school business education.

528 -- Study of the Teaching of Business Education in the Secondary School. {=EDSE 528} (3) (Prereq: consent of instructor) Teaching techniques and methodology related to the business education curriculum, emerging technology, and software.

544 -- Training Systems. (3) (Prereq: professional division and TSTM 444) Theory, design, and implementation of technology-based training systems, including hardware and software solutions.

545 -- Telecommunications. (3) (Prereq: professional division and TSTM 445 or consent of instructor) Telecommunications systems, applications, and equipment allowing for the global dissemination of information.

560 -- Analysis and Applications of Project Management Software. (3) (Prereq: professional division) Microcomputer software applications for project management.

562 -- Advanced Web Support Systems. (3) (Prereq: professional division and TSTM 362) The development of advanced, dynamic, Web-based information systems, including the integration of back-end database-records management systems.

564 -- Project Management for Information Systems. (3) (Prereq: professional division; prereq or coreq: TSTM 560) Integration of business software and technology in information technology system.

570 -- Advanced Records Management and Administration. (3) (Prereq: professional division and TSTM 370) Introduction to database administration and implementation using an enterprise-level Relational Database Management System (RDBMS).

590 -- Special Topics in Technology Support and Training Management. (3) (Prereq: professional division or consent of instructor) Advanced concepts, issues, and trends in technology support and training management. Course content varies and will be announced in the schedule of classes by suffix and title. (May be repeated once for credit.)