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Picture of business personnel analyzing the networkThe college of HRSM is a world-class teaching and research institution producing future leaders for the hospitality, restaurant, tourism, retail, sport,  entertainment and technology industries
ABOUT TECHNOLOGY SUPPORT & TRAINING MANAGEMENT NEWS

Department Chair, Dr. Bob Brookshire, describes what makes the TSTM program special.

The Technology Support and Training Management Program (TSTM) is part of USC‘s College of Hospitality, Retail, and Sport Management. Students in the TSTM program receive an in-depth background in information technologies in four major areas. These areas include computer networking, database systems, corporate training & development, and end-user support. In the computer networking area, students learn about networking theory, hardware, configuration, design, installation, and network operating system administration. In the database systems area, students learn to create and maintain databases through courses in Access, Visual Basic (for database integration), Oracle, and Systems Analysis and Design.  The training area covers both the human side of corporate training, as well as the technical side of training materials development. The final area emphasizes end-user support which includes help desk systems and both hardware and software support.

USC Mascot Cocky supports the TSTM Progam!To maximize the learning experience, all TSTM students must complete a capstone course that incorporates all four core areas. In this course, student teams work with a real business, solve an actual system issue, and design the needed system. Additionally, they must complete an internship as a final requirement for the program. Students graduating from this program have a very diverse IT background and have obtained positions in a wide range of organizations ranging from Network Administrator to Database Administrator to Director of Information Technologies. The program places emphasis on technology-based decision making and information management skills in dynamic business environments.


Dr. Pete Cardon led a Maymester service learning trip to the Dominican Republic. Students participating worked at an orphanage to paint and make repairs. On their return to the U.S., they raised funds to support orphanage operations. For more info and pictures, visit the trip web site (more)

Congratulations to the May 2009 graduating class! Thirteen undergraduate students and two master's students shook President Pastides's and Dean Kline's hands on May 9th in the Colonial Center. (more)

Dr. Tena Crews has edited a new book, Creative Teaching Ideas, published by the National Business Education Association. Business education alumni Jennifer Fogarty, Johanna Bodenhamer, and Dylan Curtis were editorial assistants on the project.

Laura Hornsby and Bridgett Barefoot won the undergraduate academic excellence awards for the 2008-2009 academic year. Laura won for TSTM and Bridgett won for Business Education. Dylan Curtis, buiness education MAT student, won the National Business Education Association Award of Merit.(Click the names for pictures.)

Columbia Mayor Bob Coble

The TSTM Program co-sponsored the Palmetto Open Source Software Conference (POSSCON) on April 18 in Swearingen Hall. Speakers included Columbia Mayor Bob Coble (above) and representatives from BlueCross BlueShield of South Carolina, IBM, Red Hat, and others. For more information go to http://www.posscon.org.

Dr. Lynn Keane has won the Delta Pi Epsilon Doctoral Dissertation Award. The award was presented at the National Business Education Association meeting in Chicago.

A video introduction to TSTM student service learning projects
(Quicktime) (Windows WMV)

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