Department Chair, Dr. Bob Brookshire, describes what makes the TSTM program special.
The Technology Support and Training Management Program (TSTM) is
part of USC‘s College of Hospitality, Retail, and Sport Management.
Students in the TSTM program receive an in-depth background in
information technologies in four major areas. These areas include
computer networking, database systems, corporate training &
development, and end-user support. In the computer networking area,
students learn about networking theory, hardware, configuration,
design, installation, and network operating system administration.
In the database systems area, students learn to create and maintain
databases through courses in Access, Visual Basic (for database
integration), Oracle, and Systems Analysis and Design. The
training area covers both the human side of corporate training, as
well as the technical side of training materials development. The
final area emphasizes end-user support which includes help desk
systems and both hardware and software support.
To maximize the learning experience, all TSTM students must complete
a capstone course that incorporates all four core areas. In this
course, student teams work with a real business, solve an actual
system issue, and design the needed system. Additionally, they must
complete an internship as a final requirement for the program.
Students graduating from this program have a very diverse IT
background and have obtained positions in a wide range of
organizations ranging from Network Administrator to Database
Administrator to Director of Information Technologies. The program
places emphasis on technology-based decision making and information
management skills in dynamic business environments.
Dr. Pete Cardon led a Maymester service learning trip to the
Dominican Republic. Students participating worked at an
orphanage to paint and make repairs. On their return to the U.S., they raised
funds to support orphanage operations. For more info and pictures, visit the trip
web site (more)
Congratulations to the May 2009 graduating class! Thirteen undergraduate students and two
master's students shook President Pastides's and Dean Kline's
hands on May 9th in the Colonial Center. (more)
Dr. Tena Crews has edited a new book, Creative
Teaching Ideas, published by the National Business Education Association.
Business education alumni Jennifer Fogarty, Johanna Bodenhamer, and
Dylan Curtis were editorial assistants on the project.
Laura Hornsby
and Bridgett Barefoot won
the undergraduate academic excellence awards for the 2008-2009 academic year. Laura won
for TSTM and Bridgett won for Business Education.
Dylan Curtis, buiness
education MAT student, won the National Business Education Association Award of Merit.(Click the names for pictures.)
The TSTM Program co-sponsored the Palmetto Open Source Software Conference (POSSCON)
on April 18 in Swearingen Hall. Speakers included Columbia Mayor Bob Coble (above) and representatives
from BlueCross BlueShield of South Carolina, IBM, Red Hat, and others.
For more information go to
http://www.posscon.org.
Dr. Lynn Keane has won the Delta Pi Epsilon
Doctoral Dissertation Award. The award was presented at the National
Business Education Association meeting in Chicago.
To maximize the learning experience, all TSTM students must complete
a capstone course that incorporates all four core areas. In this
course, student teams work with a real business, solve an actual
system issue, and design the needed system. Additionally, they must
complete an internship as a final requirement for the program.
Students graduating from this program have a very diverse IT
background and have obtained positions in a wide range of
organizations ranging from Network Administrator to Database
Administrator to Director of Information Technologies. The program
places emphasis on technology-based decision making and information
management skills in dynamic business environments.