Program Director Dr. Bob Brookshire, describes what makes the TSTM program special.
The Technology Support and Training Management Program (TSTM) is
part of USC‘s College of Hospitality, Retail, and Sport Management.
Students in the TSTM program receive an in-depth background in
information technologies in four major areas. These areas include
computer networking, database systems, corporate training &
development, and end-user support. In the computer networking area,
students learn about networking theory, hardware, configuration,
design, installation, and network operating system administration.
In the database systems area, students learn to create and maintain
databases through courses in Access, Visual Basic (for database
integration), Oracle, and Systems Analysis and Design. The
training area covers both the human side of corporate training, as
well as the technical side of training materials development. The
final area emphasizes end-user support which includes help desk
systems and both hardware and software support.
To maximize the learning experience, all TSTM students must complete
a capstone course that incorporates all four core areas. In this
course, student teams work with a real business, solve an actual
system issue, and design the needed system. Additionally, they must
complete an internship as a final requirement for the program.
Students graduating from this program have a very diverse IT
background and have obtained positions in a wide range of
organizations ranging from Network Administrator to Database
Administrator to Director of Information Technologies. The program
places emphasis on technology-based decision making and information
management skills in dynamic business environments.
Congratulations to the August 2008 graduating class. Eighteen undergraduates and
two master's students received degrees in the Colonial Center on August 9
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Tena Crews published an article entitled "Managing the traditional and technology classroom" in the National Business Education Yearbook: No. 46. Effective Methods of Teaching Business Education.
The article was written with Wanda Stitt-Gohdes of the University of Georgia.
Business Education graduate student Dylan Curtis and his wife Karin completed the San Diego Rock 'n' Roll Marathon on Sunday, June 1. They were participating in the "Team in Training" program to raise money for the Leukemia and Lymphoma Society
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To maximize the learning experience, all TSTM students must complete
a capstone course that incorporates all four core areas. In this
course, student teams work with a real business, solve an actual
system issue, and design the needed system. Additionally, they must
complete an internship as a final requirement for the program.
Students graduating from this program have a very diverse IT
background and have obtained positions in a wide range of
organizations ranging from Network Administrator to Database
Administrator to Director of Information Technologies. The program
places emphasis on technology-based decision making and information
management skills in dynamic business environments.