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Schedule and Panel Topics
Please continue to check back for an updated schedule. Research presentations will be held concurrently with the industry sessions. Note: panel topics and schedule subject to change. updated 11.13.12
All sessions and special events will be held at the Columbia Metropolitan Convention Center (lower level) unless otherwise noted.
Attire at the conference sessions and Opening Reception is business casual. Attire at the Awards Banquet is business.
Click here for a printable schedule (on legal paper).
Thursday's Panel Topics:
- Don't Call it a Rave: The Rebirth of Electronic Dance Music
- Chaos at the L.A. Coliseum: A Case Study in Venue Ethics
- Recent Graduate Panel: If I Could Turn Back Time
- Social Media Strategies That Make Money: Using Facebook, Twitter and Instagram to Sell Tickets and Drive Revenues
- Connectivity in Venues: How WiFi, 3G and RFID are Enhancing Game Day
Friday's Panel Topics:
- Sorry, You're Not on the List: The Highs (and Lows) of the VIP Experience
- Venues Today Women of Influence: Class of 2012
- Venues Today Generation Next: Today's Achievers, Tomorrow's Leaders
- The Next Big Deal: Teaching Creativity, Innovation and Entrepreneurship
Schedule:
3:00 PM - 5:00 PM |
Registration Opens |
|
| 5:00 PM - 7:00 PM | Case Study Competition | |
| CASE STUDY | (Board Room) | |
7:00 PM - 9:00 PM RECEPTION |
Opening
Reception Ovations Food Services gives new meaning to Southern hospitality! Join us for local and international dishes that will make your mouth water. Transportation (via 15-passenger vans) will be provided to and from the Hilton Columbia Center/ Hampton Inn to 701 Whaley. Vans will begin departing at 6:45 PM in front of the Hilton. Continuous shuttle service from the Hilton to 701 Whaley will be provided until 7:30 PM. Vans will begin departing 701 Whaley to return to the Hilton at 8:30 PM. Continuous shuttle service from 701 Whaley to the Hilton will be provided through end of reception. |
8:00 AM |
Registration Opens |
|
| 9:00 AM | Speaker Networking Room Opens (Carolina Room) | |
| 9:00 AM - 9:45 AM | Opening Keynote (Lexington Room) | |
| KEYNOTE | The American Sport Industry Present and Future | |
| Dr. William A. "Bill" Sutton, Founder and Principal, Bill Sutton & Associates / Founding Director, Sport and Entertainment Management MBA Program, Department of Management and Organization, University of South Florida | ||
| 10:00 AM - 10:45 AM | Session # 1 (Lexington Room) | |
| INDUSTRY | Don't Call it a Rave: The Rebirth of Electronic Dance Music | |
| Once the domain of underground gatherings and secret desert parties, Electronic Dance Music has exploded in the last decade and become one of the fastest growing segments in the industry. This panel looks at everything from the growth of Electric Daisy Carnival to the reemergence of SFX Entertainment and its plans to invest $1 billion into the genre. | ||
| Lexie Boone, General Manager, Colonial Life Arena (Columbia, SC) / Global Spectrum | ||
| Jay Purves, Vice President, Contemporary Services Corporation, Nevada | ||
| Jaime Sarachit, Chief Marketing Officer, TicketMob | ||
| Moderator: Dave Brooks, Managing Editor, Venues Today | ||
| RESEARCH | Research Presentations (Congaree A) | |
| Using an e-portfolio to obtain employment: Perceptions of employers in the sport management industry | ||
| Dr. Suzannah Armentrout, Minnesota State University, Mankato | ||
| Dr. Jon Lim, Minnesota State University, Mankato | ||
| Bryan Romsa, Minnesota State University, Mankato | ||
| The relationship of job resources and job demands on sport volunteer work engagement and related outcomes | ||
| Tom McMorrow, Florida State University | ||
| Research Presentations (Congaree B) | ||
| Interscholastic athletic trainer documentation practices of concussions in Texas: Is there a trickle up effect? | ||
| Dr. John Miller, Troy University | ||
| Dr. Robin Ammon Jr., University of South Dakota | ||
| Judge, jury, executioner (and anything else it wants): Due process and the NCAA | ||
| Dr. Michael S. Carroll, Troy University | ||
| Andrew Goldsmith, University of Southern Mississippi | ||
| 11:00 AM - 11:45 AM | Session # 2 (Lexington Room) | |
| INDUSTRY | Chaos at the L.A. Coliseum: A Case Study in Venue Ethics | |
| In April, members of the management team at the L.A. Coliseum were indicted on charges of corruption, bribery and conflict of interest related to payments on a series of Electronic Dance Music concerts. This panel includes a multimedia presentation of the case set out by the district attorney's office and examines the ethical challenges venue managers face into today's business climate. | ||
| Mike McGee, CFE, Consultant, Barmac | ||
| Scott Williams, CFE, retired Senior Vice President, Utah Jazz | ||
| Moderator: Steven A. Adelman, Esq., Attorney, Adelman Law Group (Scottsdale, AZ) | ||
| RESEARCH | Research Presentations (Congaree A) | |
| Toward a framework of athlete citizenship in professional sport through authentic community stakeholder engagement | ||
| Dr. Kwame J.A. Agyemang, Louisiana State University | ||
| Perceptions of service quality for Latinos and non-Latinos at a Major League Baseball venue | ||
| Katharine E. Kelley, North Carolina State University | ||
| Dr. Michelle Gacio Harrolle, North Carolina State University | ||
| Research Presentations (Congaree B) | ||
| Harnessing fan passion to sell the experience | ||
| Pat Coyle, Coyle Media | ||
| Keeping Up with the Kardashians: Consumers seek to hold endorsers liable for false advertising claims | ||
| Natasha T. Brison, University of Georgia | ||
| Dr. Thomas A. Baker III (Advisor), University of Georgia | ||
| Dr. Kevin K. Byon (Advisor), University of Georgia | ||
| 12:00 PM - 1:00 PM | Luncheon (Richland Room) | |
| LUNCH | Interview with Barbara Hubbard, Executive Director, American Collegiate Talent Showcase (ACTS) | |
| Interviewed by Dave Brooks, Managing Editor, Venues Today | ||
| 1:00 PM - 2:00 PM | Research Poster Presentations (Richland Prefunction) | |
| POSTER # 1 | The effects of perceived risk and trust on purchase intentions in secondary ticket websites: Application of Extended Technology Acceptance Model (TAM) | |
| Dr. Taesoo Ahn, Merrimack College | ||
| Dr. Young Ik Suh, Claflin University | ||
| # 2 | Whistleblowing in college sport | |
| Dr. Trevor Bopp, University of Florida | ||
| Andrew Goldsmith, University of Southern Mississippi | ||
| # 3 | Reducing injury risks among bicyclists: An evaluation of a statewide bicycle safety education program training workshop | |
| Dr. Daniel Connaughton, University of Florida | ||
| John B. Egberts, University of Florida | ||
| Dr. J.O. Spengler, University of Florida | ||
| Dr. Robert M. Weiler, University of Florida | ||
| # 4 | Fans’ perceptions regarding the use of social media to reduce fan aggression at sport events | |
| John B. Egberts, University of Florida | ||
| Dr. Daniel Connaughton, University of Florida | ||
| Dr. J.O. Spengler, University of Florida | ||
| # 5 | Chinese sports facilities: The roaring dragon | |
| Gil Fried, J.D., University of New Haven | ||
| Bin Ho, Huazhong Normal University | ||
| Yuanxin Chen, Huazhong Normal University | ||
| Dr. James Du, Temple University | ||
| # 6 | Economic impact of the NCAA women’s basketball tournament: The case of Bowling Green | |
| Scott Hochenberg, Bowling Green State University | ||
| David Martinson, Bowling Green State University | ||
| Dr. Brian Patrick McCullough (Advisor), Bowling Green State University | ||
| # 7 | The effects of consumption emotions within the relationship of servicescape and consumer behavior in Korea Pro-Baseball League | |
| BumGyu Im, Yonsei University | ||
| Dr. Doyeon Won, Yonsei University | ||
| # 8 | Examination of service quality expectations for a free sport event | |
| Charles Jones, Georgia Southern University | ||
| Dr. Todd Hall, Georgia Southern University | ||
| Dr. Calvin Nite, Texas Tech University | ||
| # 9 | Legacy of the Olympic Games: Analysis of the 2012 London Olympic Games | |
| Kostas Karadakis, University of Southern New Hampshire | ||
| Dr. Trevor Bopp, University of Florida | ||
| # 10 | Cricket crowd control: Analysis of spectator ingress and egress at Central Broward Regional Stadium | |
| Brian E. Menaker, Georgia Southern University | ||
| Dr. Kevin P. Cattani, University of Dubuque | ||
| # 11 | Venue impacts upon ticket prices in German professional soccer | |
| Dominik Mueller, Baylor University | ||
| Valerie Sternebeck, Baylor University | ||
| Dr. Jeffrey Petersen, Baylor University | ||
| Dr. Lawrence Judge, Ball State University | ||
| # 12 | When good athletes go bad: The impact of the Tiger Woods scandal on consumers’ perceptions of his brand endorsements through maintenance or dismissal of his endorsement contracts | |
| Jung Hwan Park, University of Georgia | ||
| Dr. Joe Phua, University of Georgia | ||
| Lingzi Xia, University of Georgia | ||
| # 13 | The journey of our students: An ethical and moral framework for sport management education | |
| Jason D. Reese, University of Mary-Hardin Baylor | ||
| Brandon Brown, University of Texas A&M | ||
| # 14 | The direct economic impact of a Division 3 men’s basketball conference championship | |
| Jason D. Reese, University of Mary-Hardin Baylor | ||
| William Bailey Ross, University of Mary-Hardin Baylor | ||
| # 15 | Achieving environmental sustainability: Existing programs in sport facilities in East Tennessee | |
| Dr. Sylvia Trendafilova, University of Tennessee | ||
| LeQuez Spearman, University of Tennessee | ||
| # 16 | The analysis of current status on brand awareness of Chinese and foreign sporting goods | |
| Hongwei Wen, Shanghai University | ||
| # 17 | A conceptual study for understanding social media and their effects on the Psychological Continuum Model | |
| Sukjoon Yoon, Clemson University | ||
| Dr. Sheila J. Backman (Advisor), Clemson University | ||
| Dr. Bryan E. Denham, Clemson University | ||
| 1:15 PM - 2:00 PM | Session # 3 (Lexington Room) | |
| INDUSTRY | Recent Graduate Panel: If I Could Turn Back Time | |
| This panel features recent college graduates of sport and entertainment management programs and provides an opportunity for current students to ask questions and seek advice. Speakers will share their own experience after college and detail what decisions they would have made differently knowing what they now know. | ||
| Ashley De Walt, Founder and CEO, FusionSports, Inc. | ||
| Lindsay McAllister, Manager, Event Marketing and Sales - Northeast Region, Feld Entertainment, Inc. | ||
| Cassandra Zebisch, Communications Manager, AEG | ||
| Moderator: Dr. Armen Shaomian, Assistant Professor, Department of Sport and Entertainment Management, University of South Carolina | ||
| 2:15 PM - 3:00 PM | Session # 4 (Lexington Room) | |
| INDUSTRY | Social Media Strategies That Make Money: Using Facebook, Twitter and Instagram to Sell Tickets and Drive Revenues | |
| Social media has become a powerful weapon in the marketer's arsenal, but how effective are the various platforms in the sport and entertainment industry? This panel measures the return on investment for sites like Facebook, Twitter and Instagram and examines the interactive campaigns that have been most successful. | ||
| Tim Carr, Senior Manager of Social Media, Live Nation | ||
| Kelly Henderson, Director of Client Marketing, Rockhouse Partners LLC | ||
| Nathan Levinson, COO, Adler Integrated Marketing | ||
| Moderator: Pat Coyle, President and Founder, Coyle Media | ||
| RESEARCH | Research Presentations (Congaree A) | |
| An examination of job satisfaction and related theories in NCAA Division I facility and event managers | ||
| Dr. Laura M. Hatfield, University of West Georgia | ||
| Dr. Jeffrey T. Johnson, University of West Georgia | ||
| Dr. Lance C. Hatfield, University of Missouri | ||
| Hosting non-sporting events at major professional outdoor sports facilities: Exploring the perceptions of sport facility administrators and event/meeting planners | ||
| Dr. Seungwon "Shawn" Lee, George Mason University | ||
| Dr. Ji-Ho Kim, Wingate University | ||
| Charles Parrish, George Mason University | ||
| Research Presentations (Congaree B) | ||
| Integrating a theoretical approach to experiential learning within sport event marketing | ||
| Dr. Gina Pauline, Syracuse University | ||
| Utilizing experiential learning to teach sport event management: The Chase Charlie into Shape project | ||
| Dr. Lawrence Judge, Ball State University | ||
| Dr. David Pierce, Ball State University | ||
| Elizabeth Wanless, Ball State University | ||
| Dr. Don Lee, Ball State University | ||
| Dr. Jeffrey Petersen, Baylor University | ||
| 3:00 PM - 5:00 PM | Career & Internship Fair (Carolina Prefunction) | |
| 3:15 PM - 4:00 PM | Session # 5 (Lexington Room) | |
| INDUSTRY | Connectivity in Venues: How WiFi, 3G and RFID are Enhancing Game Day | |
| Today's sporting events aren't just about action on the field. The explosion of smart phones and tablets has created an ultra-connected fan base using devices to connect the outside world with the playing field. Come take a look at which buildings are boosting their networks and tapping into new technologies. | ||
| Pat Coyle, President and Founder, Coyle Media | ||
| Jerry Gepner, Consultant, Broadcast Media Industry | ||
| Moderator: Dave Brooks, Managing Editor, Venues Today | ||
| RESEARCH | Research Presentations (Congaree A) | |
| What is going on with crazy crowd all over the world? | ||
| Gil Fried, J.D., University of New Haven | ||
| NCAA Division I basketball facility managers’ perception of terrorism | ||
| Dr. Robyn Lubisco, Mercy College | ||
| Research Presentations (Congaree B) | ||
| Classification of sport fans: Multidimensional mixture CFA of team identity | ||
| Hyun-Woo Lee, Florida State University | ||
| Young Do Kim, Florida State University | ||
| Dr. Yu Kyoum Kim, Florida State University | ||
| The interactivity of commitment dimensions: Normative commitment as a mediator of the affective commitment–sport consumer behavioral intention relationship | ||
| Jun Woo Kim, Florida State University | ||
| Dr. Mar Magnusen, Baylor University | ||
| Dr. Yu Kyoum Kim, Florida State University | ||
| 6:30 PM - 7:30 PM | Reception (Richland Prefunction) | |
| 7:30 PM - 9:30 PM | Awards Banquet (Richland Room) | |
| BANQUET | Congratulations to the 2012 Award Recipients! See the Award Recipients page for a description of each award. Attire: business | |
| Academic Achievement in Sport and Entertainment Award
recipient: Dr. William A. "Bill" Sutton, Founder and Principal, Bill Sutton & Associates / Founding Director, Sport and Entertainment Management MBA Program, Department of Management and Organization, University of South Florida |
||
| Pioneer in Sport and Entertainment Award recipient: Barbara Hubbard, Executive Director, American Collegiate Talent Showcase (ACTS) | ||
| Lifetime in Sport and Entertainment Award recipient: Brad Mayne, CFE, President and CEO, MetLife Stadium (home to the NFL's New York Football Giants and New York Jets) | ||
| Address by Brad Mayne, CFE | ||
| What's In It for Me |
8:00 AM |
Registration Opens |
|
| 9:00 AM | Speaker Networking Room Opens (Carolina Room) | |
| 9:00 AM - 9:45 AM | Session #
6 (Lexington Room) |
|
| INDUSTRY | Sorry, You're Not on the List: The Highs (and Lows) of the VIP Experience | |
| Velvet ropes are beginning to replace the turnstiles at some of the nation's largest sports venues. Hoping to provide an upscale option for high-end clientele, venues are increasingly constructing night clubs, ultra lounges and members-only restaurants, where it's more important to be seen than to see the game. | ||
| Bill Dorsey, Chairman of the Board, Association of Luxury Suite Directors | ||
| Moderator: Dave Brooks, Managing Editor, Venues Today | ||
| LAW | Craig Kelly Sport & Entertainment Law Symposium (Congaree A) | |
| Law Symposium Moderator: Dr. John Grady, Associate Professor, Department of Sport and Entertainment Management, University of South Carolina | ||
| If You Build It, They Will Have To Go: Eminent Domain and Sports Facilities | ||
| Barbara Osborne, J.D., Associate Professor, Department of Exercise and Sport Science, The University of North Carolina at Chapel Hill | ||
| Stacey Altman, J.D., Department Chair and Associate Professor, Department of Kinesiology, East Carolina University | ||
| London 2012 "Games Mobility": Legal and Managerial Considerations in Accommodating Olympic Spectators with Disabilities | ||
| Dr. John Grady, Associate Professor, Department of Sport and Entertainment Management, University of South Carolina | ||
| Michael Finnegan, Magellan Scholar, Department of Sport and Entertainment Management, University of South Carolina | ||
| RESEARCH | Research Presentations (Congaree B) | |
| A conceptual model to understand an individual’s motivation for participating in a sport tourism event | ||
| Dr. Thomas J. Aicher, University of Cincinnati | ||
| Are you satisfied when you feel happy and sad at the same time? | ||
| Jun Woo Kim, Florida State University | ||
| Dr. Jeffrey James (Advisor), Florida State University | ||
| Dr. Yu Kyoum Kim (Advisor), Florida State University) | ||
| 9:00 AM - 11:00 AM | Career & Internship Fair (Carolina Prefunction) | |
10:00 AM - 10:45 AM |
Session # 7 (Lexington
Room) |
|
| INDUSTRY | Venues Today Women of Influence: Class of 2012 | |
| Come and meet the 2012 Women of Influence, chosen by readers of Venues Today. A tradition since 2007, this year's class features three iconic, professional women who have climbed the ranks of the industry through determination, hard work and a commitment to excellence. Come find out how they balance their busy lives and give back to the industry. | ||
| Susette Hunter, Director of Sales and Marketing, Birmingham-Jefferson (Ala.) Convention Complex | ||
| Vanessa Kromer, Senior Director of Publicity, Nederlander Concerts | ||
| Cyndee Pennington, General Manager, Pensacola (Fla.) Civic Center / Southeast Regional Director of Live Entertainment, SMG | ||
| Moderator: Linda Deckard, Publisher and Editor-in-Chief, Venues Today | ||
| LAW | Craig Kelly Sport & Entertainment Law Symposium (Congaree A) | |
| Hey Jude: Foreseeability at Stadium Concert Venues | ||
| A risk management plan is only as effective as the individuals responsible for implementing the plan. Venue managers must impart to all employees that foreseeability is of paramount importance in order to put the rick management plan into practice. A recent case involving a spectator at a Paul McCartney concert at FedEx Field will be reviewed. | ||
| Dr. Robin Ammon Jr., Associate Professor and Sport Management Coordinator, Department of Kinesiology and Sport Science, University of South Dakota | ||
| Tragic, or Stupid? Liability for Fans Falling Over Railings at Ballparks | ||
| In 1929, the current minimum railing height was set for sports and entertainment venues. Since that time, however, bodies have continued to fall. Are the resulting injuries and deaths the fault of venues for installing inadequate railings, or patrons for failing to take proper care for their own safety? Perhaps other parties deserve a share of the blame? Venue safety expert Steve Adelman speculates with you about what is reasonable under the circumstances. | ||
| Steven A. Adelman, Esq., Attorney, Adelman Law Group (Scottsdale, AZ) | ||
| RESEARCH | Research Presentations (Congaree B) | |
| Athlete’s impression management: On the web | ||
| Sunyun Shin, Yonsei University | ||
| A conceptual framework for understanding the sport consumer equity | ||
| Young Do Kim, Florida State University | ||
| 11:00 AM - 11:45 AM | Session # 8 (Lexington Room) | |
| INDUSTRY | Venues Today Generation Next: Today's Achievers, Tomorrow's Leaders | |
| Each June, Venues Today hands out five awards to individuals under the age of 35 who are making an impact in the sport and entertainment business. Enjoy an informal group discussion with four of this year's accomplished winners, and learn how they climbed the corporate ladder and what they see ahead for the future. | ||
| Jeff Nickler, Assistant General Manager, BOK Center (Tulsa, Okla.) / SMG | ||
| Brian Penix, Talent Buyer, National Shows 2 | ||
| Cassandra Zebisch, Communications Manager, AEG | ||
| Moderator: Monty Jones Jr., General Manager, Augusta (Ga.) Entertainment Complex / Global Spectrum | ||
| RESEARCH | Research Presentations (Congaree A) | |
| The measurement and analysis of MLB payroll economies: Make or buy | ||
| Dr. Thomas H. Regan, University of South Carolina | ||
| Dr. Kenneth C. Teed, The George Washington University School of Business | ||
| From headcount reductions to staffing optimization: How IAVM Venue Data Source will help turn the tide on cuts and position live entertainment venues to staff for revenue growth | ||
| Daniel Archabal, Tickets.com | ||
| Research Presentations (Congaree B) | ||
| Full-time student, part-time employee: Capturing the effects of socialization influences and multiple identities on the commitment of student-employees | ||
| Michael A. Odio, University of Florida | ||
| Dr. Janelle E. Wells, Florida State University | ||
| Dr. Shannon Kerwin, Brock University | ||
| 12:00 PM - 1:00 PM | Luncheon (Richland Room) | |
| LUNCH | Life's Lessons From Unlikely Sources | |
| Featured speaker: Khalil Johnson Sr., CFE, President, Common Sense Consultants | ||
1:15 PM - 2:00 PM |
Session # 9 (Lexington Room) |
|
| INDUSTRY | The Next Big Thing: Teaching Creativity, Innovation and Entrepreneurship | |
|
Entrepreneurship is not only about new businesses,
but also about innovation, creativity and
leadership.
The sport and entertainment industry will
need innovative and entrepreneurial ideas and
solutions in order to keep pace and meet the
challenges of tomorrow.
Panelists will discuss methods by which
academics can develop graduates who aspire to
strategic roles within the sport and entertainment
sector and who lead these organizations through
innovative change. |
||
| Ashley De Walt, Founder & CEO, FusionSports, Inc. | ||
| Bill Powell, Vice President, Event Marketing and Sales - Southern Region/ Mexico, Feld Entertainment, Inc. and Motorsports | ||
| Moderator: Dr. William A. "Bill" Sutton, Founder and Principal, Bill Sutton & Associates / Founding Director, Sport and Entertainment MBA Program, Department of Management and Organization, University of South Florida | ||
| Industry Presentation (Congaree A) | ||
| A New Era of Ticket Policies | ||
| The 2010 ADA Regulations, effective since March 15, 2011, changed the way that cultural, recreation, and sport organizations shape ticketing policy. Join us to review the regulations, discuss best practices for implementing the regulations and be part of the conversation about many facets of good accessible ticketing policies, including pricing, hold and release policies, ticket exchanges and transfers, and the online sale of accessible seats. | ||
| Betty Siegel, Director of VSA and Accessibility, The John F. Kennedy Center for the Performing Arts | ||
| 2:15 PM - 3:00 PM | Featured Research Presentation (Lexington Room) | |
| FEATURED RESEARCH | An analysis of volunteer risk management expectations at triathlon events | |
| Dr. John Miller, Troy University | ||
| Dr. Gina Pauline, Syracuse University | ||
| WINNING CASE STUDY | Winning Case Study Presentation (Lexington Room) | |
| 3:00 PM - 4:00 PM RECEPTION |
Closing Reception (Richland Prefunction) |
